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Poor customer service – a ‘cute’ revelation February 19, 2009

Posted by Karen in customer service, thoughts on product/service innovation.
Tags: , , , ,
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This hapend last year and I thought it would be nice to write in here:

‘Just thought about the incident and am not happy about the whole thing.
But hey I cheer myself up with a crazy looking poem to share.
Anyone has worse experience than mine ?

I was hungry until I was not.
Everything was a mess.
It was a completely disastrous meal.
I was looking like a pale hungry zombie
not feeling too well.
I kept smiling and joke to the waiters
pointing my thumb to the floor.
darn was the food look worse than a pig
and taste worse than cra–p

I don’t think my company was much amused.
It is one of the worst nights ever.
With bad service from XXX at Wheelock Place,
and me running half of Singapore before I touched down
to Wheelock Place, it was one hell of a story.
I think that was it.

Here was my unattestable complaint…..
‘my first unforgettable trip to your bistro at XXXX(some

restaurant along Scotts road)
about a dinner i had with a friend
was with nothing but hair
sans flavour
et funny chicken wing legs

thy chick legs look like tighs of some carrot leg

women…
and cod that’s with some hairy fish

but i was impressed by the stuffing
done to a skinny chicken wing –
it was genuinely creative !

however,
appetizing it was not…
tasteless it was for my bim don’t know what bap–
i was dying for salt and pepper

water was the only thing that
tasted best -
quench my hunger
and cool my ——

pointing down my thumb while smiling at your crew
i thought it was somewhat funny
though it was some kind of unspeakable tragedy

my glorious food,
my cute trash
has gone with the wind

i cannot speak for my friend
but it was one of my creepiest meals i ever had on my

own motherland !!
PLEASE IMPROVE YOUR CULINARY SKILLS!
its worse than a crab !
cheers!!

the hungry poet, author of this elfinbee’s site; Karen Fu

SIDE NOTE:  how does one improve customer service ? How do we improve culinary skills ? In such times where most small businesses may not survive, there is a need to learn the art of improvision and use one’s resourcefulness to create new products and service.

Image from clker.com

Image from clker.com

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